FAQ's

ABOUT SHIPPING

Free Shipping: Available for the contiguous 48 states of the USA.
Domestic Shipping Only: No international shipping offered.
Secure Address: Ensure delivery to a secure location; we are not liable for stolen packages.
Processing Time: 2-3 business days for order processing and verification.
Delivery Time: Estimated arrival within 5-10 business days.
Order Confirmation: Email and tracking number provided after processing.
Order Changes: No modifications allowed post-order placement.
Incorrect Addresses: Responsibility lies with the customer; no replacements or refunds for errors.
Contact for Address Errors: Notify us immediately if an incorrect address is submitted.
Lost/Stolen Packages: We are not responsible, but will provide tracking information.

What is your return policy?

We are proud to guarantee the quality of our products and ensure they are free from defects. However, due to the unique nature of personalized items, we do not accept returns. This policy is in place to maintain fairness and transparency, as personalized and digital goods are created specifically for each customer or made some items are available for immediate download, making them impossible to restock or resell. We encourage customers to carefully review their orders and reach out with any questions or concerns before making a purchase to ensure complete satisfaction.

Do you offer international shipping?

Thank you for your interest in our products! At this time, we only offer shipping within the continental United States, which includes the 48 contiguous states. We understand that international customers are eager to enjoy our offerings, and while we are not currently able to ship worldwide, we are continuously exploring options to expand our shipping capabilities. We appreciate your understanding and encourage you to stay connected with us for any future updates regarding our shipping policies. If you have any other questions or need further assistance, please don't hesitate to reach out!

How do I track my package?

The moment your order ships, you will receive a Shipping Confirmation to the email address you entered on your order. If you don’t receive an email, check your Spam or Updates folders and add BizzyBeeMarket.com to your safe sender list. You can also check your order status by logging into your account. LOST OR STOLEN PACKAGES We do have a few recommendations to help track down your package. Confirm that the shipping address you entered in is correct. Visit your local UPS or USPS office with tracking handy to see where the mailman/delivery driver dropped off your package Check with neighbors to see if your package got dropped off next door. Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.

What do I do if I received a damaged item?

Please send pictures of the damages within 1-3 days of receiving merchandise to tpsdesigns@bizzybeemarket.com and our team will be happy to assist! We will return your email with 24hours M-F.